2025
Emotion Estimation × Education Support AI "EMOTIP"
Exhibition at the Osaka-Kansai Expo
: Initiatives to Improve Care Quality and Reduce Turnover Rates in Nursing Care Settings Using AI Video Analysis
Background
The nursing care industry is facing a chronic labor shortage. When we interviewed over 500 caregivers, the reasons for leaving within 3 years were "no prospects for the future" (15.4%) and "current salary" (14.9%), confirming that future uncertainty and working conditions are the leading causes of turnover.
In addition, difficulties in communicating with users who have trouble expressing emotions, such as dementia patients, were a major source of stress for both users and caregivers.
Challenge
A system is needed to correctly understand the emotions of care recipients and provide appropriate support, thereby reducing the stress of residents and the burden on care staff. Instead of traditional observation and record-based evaluations, there was a demand to visualize the quality of care and support self-evaluation of care skills, thereby reducing the burden of staff training and leading to a lower turnover rate.
Tasks
We exhibited at the "Future Life Experience" (July 8 - July 14) of the 2025 Osaka-Kansai Expo, and promoted a project to entrust the future visions envisioned by everyone to the "Tree of Future Shining with Life" and broadcast it to the world.
1. We developed a system that analyzes the emotional states and behavior patterns of users with high precision through video analysis using small far-infrared cameras and a proprietary Large Language Model (LLM).
2. We built a feedback function that numerically visualizes the quality of caregiver responses based on AI analysis results, and a safe monitoring function that shares daily life conditions and "how happily they are living" with their families.